Proof, in numbers we publish.
We lead with the metric that matters for direct hiring: how fast a real, interest-validated specialist lands in your inbox. Every figure on this page is timestamped, methodology-linked, and reviewed on a published cadence — no sub-second vanity numbers, no asterisks.
Values shown match the homepage exactly and are pulled from a single shared source.
Methodology
Each metric has a public methodology covering definition, data sources, inclusion and exclusion rules, refresh cadence, and historical revisions.
Measured from brief submission timestamp to the first specialist who has confirmed interest and passed identity + reference checks. Excludes briefs withdrawn within the first hour.
Time from brief submission to a shortlist of five specialists, each having confirmed availability, rate, and scope fit. Measured per brief, then medianed across the cohort.
Share of briefs that result in a signed engagement within the contractual SLA window. Excludes briefs cancelled by the client and briefs paused for scope changes.
Share of clients who place a second engagement within 180 days of their first placement. Counted per client account, not per business unit.
Audit log
Every methodology change, value revision, and external audit visit. Newest first.
| Date | Metric | Change | Reviewer |
|---|---|---|---|
| 2026-06-01 | Median time to first interest-validated specialist | Refreshed window to May 2026; value 4h 12m (prev 4h 28m). | BDO External Audit |
| 2026-05-15 | Verified specialists on platform | Tightened active-availability window from 90 to 60 days. | Internal — Trust & Safety |
| 2026-05-01 | Briefs matched within SLA | Excluded client-withdrawn briefs from denominator (methodology v1.2). | BDO External Audit |
| 2026-04-02 | Flat platform fee | Reconfirmed against Q1 2026 invoice sample (n=148). No deviation. | BDO External Audit |
| 2026-03-10 | All metrics | Initial public methodology PDFs published. | Internal — Operations |
Governance
XpertDirect's operating metrics are owned by the Trust & Safety function and reviewed quarterly by an independent external auditor (BDO). Definitions are version controlled; any change to a definition, denominator, or data source is recorded in the audit log above before the value updates on this page.
Raw event data is retained for seven years in an append-only store. Auditors receive read access to the underlying tables and the queries used to compute each published figure. We do not retroactively edit historical values — corrections appear as new, dated entries.
Questions, challenges, or requests to inspect a calculation are welcome: proof@xpertdirect.com.
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